Update: Regular clinic hours resume June 1, 2020.
Our team follows the most current and proven infection control guidelines set forth by the CDSBC in collaboration with the BCCDC, Work Safe BC and the Public Health Office. Routine protocols have been used for decades to protect dental patients and teams. Additional safety measures have been added to address current issues specific to the Covid-19 pandemic.
Your next visit to our clinic will look a little different. Some of the new measures you may notice are fewer patients at one time, additional PPE for our team, special mouth rinses before your treatment, plexi-glass barriers in the reception areas and thorough Covid-19 screening measures for both patients and team, including temperature tests with a touchless thermometer. There are new protocols for how to enter the clinic as well.
When you arrive at the clinic, please read the important information posted on the entrance door BEFORE ENTERING. If you are driving to the clinic, remember to park only in the designated stalls at the rear of the building. Call us once you arrive but remain in your vehicle. Have your phone with you so we may call you into the building when everything is ready for you.
DO NOT enter the clinic if you are experiencing flu-like symptoms (fever, cough, sneezing / runny nose, difficulty breathing), have tested positive for Covid-19 in the last 14 days, have been in contact with someone who has tested positive or is suspected Covid-19 positive, have travelled outside of Canada recently or are awaiting the results of a Covid-19 test.
When you enter the clinic, please stop at the concierge desk. We will greet you there and ask you to sanitize your hands while we explain our new protocols and the things that you can do to help keep yourself and everyone in the clinic safe and healthy. Simple precautions such as hand washing/sanitizing, avoidance of touching your face, minimizing contact with surfaces and physical distancing will be necessary. If you sneeze or cough, please do so into your arm and immediately sanitize your hands.
We are committed to your well being and thank you for your continued support. We consider each of you to be a part of our dental family, so take care of yourselves and each other. If you have any questions or concerns regarding our safety measures, please give us a call at 250-762-2521 or message us at email@example.com.
Thank you and Sincerely,Dr. Trevor Morhaliek and the Amazing SAS Team